Households urged to prepare for winter

December 4, 2025 19

MSP Jackie Baillie has called for homeowners across the Dumbarton constituency to prepare for winter, by following advice from experts at SP Energy Networks.

The power grid giant has been engaging with 3.5 million homes and businesses – including customers across Helensburgh and Lomond, Dumbarton and the Vale of Leven – ahead of potential adverse weather conditions.

The critical safety campaign comes as part of a UK-wide rollout of vital advice for customers on how to stay safe and find support during a power cut.

Jackie Baillie has joined forces with SP Energy Network, with the aim of helping residents better understand what to do if the lights go out, give tips on who can access extra support through the free Priority Services Register, and the measures SP Energy Networks takes every day to keep communities safe and power flowing.

Even though power cuts don’t happen often, being prepared can make all the difference.

SP Energy Networks has shared four simple steps everyone can take to prepare for a power cut.

To get prepared ahead of adverse weather, SP Energy Networks’ recommends:

1. Save the 105 number in your phone or write it down somewhere safe.
2. Keep a torch and some new batteries nearby.
3. Charge your phone and any power packs.
4. Have some extra blankets or warm clothes ready.

MSP, Jackie, said: “With winter here, it’s vital that everyone takes a few simple steps now to stay safe and well if severe weather strikes. Storms and freezing temperatures can come quickly, but preparation is the best way to protect ourselves and our families.

“I welcome SP Energy Networks’ efforts to give households this critical advice.

“These actions can make all the difference in keeping our community connected, warm, and reassured during the colder months. I encourage everyone to take a few minutes today to get winter ready.”

SP Energy Networks is also encouraging those who may need extra support in the event of a power cut – including people with medical equipment at home, those over 60, households with children under five, or anyone who feels they could use additional support – to sign up to the Priority Services Register. The free service provides tailored help and proactive updates when there are problems, as well as offering a 24/7 dedicated helpline number to contact.

Kendal Morris, Customer Services Director at SP Energy Networks, added: “At SP Energy Networks, keeping our customers safe and supported is our top priority. While power cuts are rare, being prepared can make a big difference. That’s why we’re working with Jackie Baillie, to deliver vital safety messaging directly to homes across Dumbarton and Helensburgh, to make sure everyone has clear, practical advice on what to do if the lights go out.

“From knowing the national 105 number to signing up for our free Priority Services Register, this vital information helps customers feel confident and reassured that they’re ready for any eventuality this winter.”

For more information and guidance on how to prepare for a power cut, visit: www.spenergynetworks.co.uk/powercut

Written by: Phil Briscoe

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